Privacy policy
Updated November 6, 2026.
What we collect
Identifiers and contact details: your name, email address and phone number, when you call or email us or apply.
Your housing interest: the home or floor plan you ask about.
Technical data: your IP address, browser and the pages you request, recorded by our host to run and secure the site.
Application data: the rental application asks for more, such as your employer, income, prior addresses, date of birth and identification numbers, to screen your application. Yardi's RentCafe collects it on behalf of Las Lomas, under RentCafe's own privacy policy and the Brazos Residential Management, LLC privacy policy.
How we use it
To answer your question, schedule and confirm your tour, process an application, and contact you about renting at Las Lomas. We send marketing text messages only when you have agreed to receive them, and you may unsubscribe at any time. We also use technical data to keep the site working and secure.
Who receives it
We disclose personal information only to service providers that act for Las Lomas and Brazos Residential Management, LLC, such as Yardi's RentCafe (applications and the resident portal) and Cloudflare (hosting).
We do not and will not sell your personal information.
How long we keep it
Your personal information may be retained for as long as you use the site or our products and services. Retention periods may be extended if we are required to preserve your information because of litigation, investigations or similar proceedings, or if a longer period is required or permitted by law.
Your rights
With some exceptions, you have the right to see what personal information we hold about you, and we can help you identify what records we might have. We may need to confirm your identity first. If we cannot give you access, we will tell you why within 45 days of receiving your request.
The California Consumer Privacy Act may apply to California residents. If it applies to us, you may ask what personal information we have collected about you, where it came from, why we collected it and who received it, and you may ask us to delete it, subject to exceptions in the law. If you use these rights, we will continue to treat you fairly.
"Do Not Track" is a privacy preference that some browsers offer. We do not respond to browser Do Not Track signals.
Children
This website is not directed to minors under 16, and we do not knowingly collect personal information from them. We may collect the personal information of minors when a parent or guardian provides it in connection with a rental application or the rental of a unit. We do not sell the personal information of minors.
Contact us
For questions about this policy or about how we collect or use your personal information, call (720) 601-7021, email treitcheck@brazosresidential.com, or write to Brazos Residential Management LLC, 5728 Lyndon B Johnson Fwy Ste 220, Dallas, TX 75240.
Services and hosts
Each service below receives your IP address and browser details when your browser contacts it, as any website does. A service marked "our server" is called by our server, not your browser.
| Service | Host | Purpose | When |
|---|---|---|---|
| Cloudflare | brazoslaslomas.com | Hosts this site and records standard request logs. | Every page |
| Yardi RentCafe online leasing | brazoslaslomas.securecafe.com | Runs the rental application. | When you follow an Apply link |
| Yardi RentCafe resident portal | brazoslaslomas.securecafenet.com | Resident login. | When you follow the resident login link |
| Yardi RentCafe applicant login | brazoslaslomas.rentcafe.com | Applicant login. | When you follow the applicant login link |
| OpenFreeMap | tiles.openfreemap.org | Map tiles, map fonts and style data on the Neighborhood page. | On the Neighborhood page |
| Google Maps | www.google.com | Directions. | When you follow a directions link |
| Instagram and Facebook | www.instagram.com, www.facebook.com | Our social pages. | When you follow a link |
| Kiara | www.meetkiara.ai | The company that built this site. | When you follow the Powered by Kiara link |
Your choices
To ask what information we hold about you, correct it or have it deleted, email treitcheck@brazosresidential.com, call 855-679-8952, or write to Las Lomas Apartments, 500 Rubin Drive, El Paso, TX 79912.
Changes
If this policy changes, the date at the top of this page changes with it.